ImaJAN Media Network
MeltedJoystick Home
   Games  Members
Search +
Searching... Close  
Are you sure you want to delete this comment?
  
 
  Login Using Facebook
Twitter
 
     

GOG’s Customer Friendly Façade is Failing

View Nelson Schneider's Profile

By Nelson Schneider - 05/21/23 at 03:32 PM CT

While nowadays I consider myself to be among Steam’s biggest fans, a little over a decade ago, I had heard of the service but never tried it. In fact, my first experience with “modern”-style PC gaming (i.e., PC gaming that actually works) was with GOG, back when they were officially known as Good Old Games.

Over the years I’ve spent blogging about the Games Industry and its countless terrible trends, GOG has always tried to buck the new normal. The company started life as an emphatically DRM-free store that would allow PC Gaming Neckbeards to purchase clean, functional copies of OLD games that would work without fuss on modern operating systems, either through GOG’s official modding of the game files or via pre-packaged emulation in DOSbox. This seemed like a strong basis on which to build a business, but, unfortunately, GOG has largely alienated most game publishers with its DRM-free stance.

Small, independent game developers, however, don’t seem bothered by GOG’s DRM-free requirements, and have been flooding into the store in ever-increasing numbers. While GOG may have more than just OLD games now, the store’s library still pales in comparison to Steam, especially now that both Electronic Arts and Ubisoft have come crawling back to Valve’s store after attempting to sell their PC games exclusively on their own DRM-riddled storefronts. Steam, however, does not have a DRM-free policy, allowing any publisher to apply extra levels of DRM on top of the light-weight and customer-friendly Steamworks DRM, which frequently sees big publishers selling Dagwood Sandwiches of DRM, with Steamworks, Denuvo, anti-cheat, and a proprietary launcher altogether. Unsurprisingly, these same publishers either don’t sell their games on GOG at all, or, if they do, limit their GOG offerings to ancient titles from many decades ago.

GOG has attempted several customer-friendly endeavors to build support among their customer base. These have included the GOG Connect program, via which gamers could link their Steam and GOG accounts in order to receive complementary DRM-free backup copies of ‘select’ games in their Steam libraries on GOG. Then there was the FCK-DRM initiative, which was intended to proselytize the evils of DRM and make GOG look heroic for standing up against the trends. Then there was GOG Galaxy, the all-in-one game launcher that was supposed to make it quick and easy to keep track of all of our digital games from all of the disparate storefronts that sell them.

Yet none of these have panned out. GOG Connect was quietly discontinued in early 2023 after not receiving any updates for several years. FCK-DRM quietly evaporated into the ether. Both web addresses now simply redirect to the GOG homepage.

Galaxy was supposed to be the be-all, end-all of game launchers, yet has continued to suffer from bad coding and a ludicrous number of bugs. To make matters worse, GOG themselves don’t even maintain the code for most of the plug-ins for other storefronts, leaving that up to open-source coding communities within the GOG fanbase. Early in 2023, Steam changed some small facet of how the backend works, which broke the fan-made ‘official’ Steam plugin for GOG Galaxy… but the community of unpaid fans who had been maintaining the plugin has mysteriously vanished and stopped working on it, leaving the biggest digital game store in the world currently incompatible with GOG Galaxy.

Then there are the smaller things. GOG always professed to embrace gamer culture and values, such as anti-censorship, yet they have bent the knee to the Chinese Communist Party on at least one occasion, and have likewise started adopting Woke language in their official statements.

So, really, what does GOG have left? It’s a second-rate storefront, with second-rate discounts. It’s much vaunted ability to keep old games running on new operating systems without fuss has been, in my personal experience, hit-and-miss. All of their pro-consumer initiatives simply evaporate with little to show for them, while they quietly adopt all of the worst stances of Global Corporatism. GOG is no longer the rebel, the radical, or the rogue who will bring positive change to the Industry. They’re just another cog in the hamburger grinder.

Share:    
MeltedJoystick Gaming Blog RSS Feed
Comments
0 comments
Name: 

Avoid spam Captcha: Sign Up + or Log In +   



 

Bloggers

Previous Blog Posts

Archive

All Posts

April 2024

March 2024

February 2024

January 2024

December 2023

November 2023

October 2023

September 2023

August 2023

July 2023

June 2023

May 2023

April 2023

March 2023

February 2023

January 2023

December 2022

November 2022

October 2022

September 2022

August 2022

July 2022

June 2022

May 2022

April 2022

March 2022

February 2022

January 2022

December 2021

November 2021

October 2021

September 2021

August 2021

July 2021

June 2021

May 2021

April 2021

March 2021

February 2021

January 2021

December 2020

November 2020

October 2020

September 2020

August 2020

July 2020

June 2020

May 2020

April 2020

March 2020

February 2020

January 2020

December 2019

November 2019

October 2019

September 2019

August 2019

July 2019

June 2019

May 2019

April 2019

March 2019

February 2019

January 2019

December 2018

November 2018

October 2018

September 2018

August 2018

July 2018

June 2018

May 2018

April 2018

March 2018

February 2018

January 2018

December 2017

November 2017

October 2017

September 2017

August 2017

July 2017

June 2017

May 2017

April 2017

March 2017

February 2017

January 2017

December 2016

November 2016

October 2016

September 2016

August 2016

July 2016

June 2016

May 2016

April 2016

March 2016

February 2016

January 2016

December 2015

November 2015

October 2015

September 2015

August 2015

July 2015

June 2015

May 2015

April 2015

March 2015

February 2015

January 2015

December 2014

November 2014

October 2014

September 2014

August 2014

July 2014

June 2014

May 2014

April 2014

March 2014

February 2014

January 2014

December 2013

November 2013

October 2013

September 2013

August 2013

July 2013

June 2013

May 2013

April 2013

March 2013

February 2013

January 2013

December 2012

November 2012

October 2012

September 2012

August 2012

July 2012

June 2012

May 2012

April 2012

March 2012

February 2012

January 2012

December 2011

November 2011

October 2011

September 2011

August 2011

July 2011

June 2011

May 2011

April 2011

March 2011

February 2011

 
Log In
 
For members wanting to use FB to login, click here
remember me
 
 

What Members Are Doing

Comments about...

New Game Reviews

Pikmin 4 game review by Nelson Schneider
A Hat in Time game review by Chris Kavan
No Man's Sky game review by Nelson Schneider
Sonic Colors game review by Megadrive
Dragon Quest Monsters: The... game review by Nelson Schneider
Sunset Overdrive game review by Chris Kavan
The Vagrant game review by Chris Kavan
Cthulhu Saves Christmas game review by Nick

New Game Lists

Backlog by Nelson Schneider
Top PlayStation 2 Games by Megadrive
My Backlog by Chris Kavan
Games I Own: Switch Digital by dbarry_22
Top Nintendo (NES) Games by Nick
Backlog by Matt
Top Game List by SIngli6
Top Game List by Jonzor

 

 

 

Contact Us Public Relations MeltedJoystick Friends    

Advertise and Business

Contacts Us

Jobs

About us

SiteMap

 

Support Us

FAQ and Help

News and Press

Terms of Use

Privacy

Hitfix.com

Amazon.com

OVGuide.com

   
Are you sure you want to delete this comment?
  
Are you sure you want to delete this blog?